Refund Policy

• 1.
  MooDIY Plans are annual subscriptions that are paid in advance and renew automatically.
• 2.
  We provide refund only till 30 days after a new order only.
• 3.
  We don’t offer pro rata refunds on subscriptions that are unused or unwanted due to a change of mind or unsuitability.
• 4.
  You can determine suitability by subscribing to our free forever plan before upgrading or subscribing to a paid plan.
• 5.
  If you have been charged unexpectedly for a MooDIY subscription, please contact the MooDIY support.
• 6.
  To avoid an unwanted or unexpected subscription renewal charge, stop the recurring payments before your subscription renewal date, by logging in to your account on the MooDIY client portal.
• 7.
  You can also delete your site to cancel the subscription and prevent any future charges. You might like to download site backups before that.
• 8.
  For any third party plugins or integrations on your site, You and the appropriate third party are the only parties involved in any cancellation, exchange, or refund of a payment related to a third party product.
• 9.
  Depending on the circumstances, including if the MooDIY Services are unavailable for an excessive amount of time, We may refund the subscription fee for the duration of the outage.
• 10.
  Refer to our Terms of Service for more information.

If you have any questions about our refund policy, please contact us at: